No Return, No Refund Policy
Effective Date: January 1, 2025
At Chrysanthemum, we are committed to delivering high-quality graphics and marketing services tailored to meet the unique needs of each client. Due to the nature of our work, all sales are final, and we do not offer returns, refunds, or exchanges under any circumstances. Please read our policy carefully before placing an order or entering into a service agreement.
Scope of the Policy
This policy applies to all services provided by Chrysanthemum Design Co, AND its child company Chrysanthemum Bookish, including but not limited to:
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Custom graphic design and art
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Branding and identity packages
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Marketing strategy development
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Social media management and content creation
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Book cover designs and promotional materials
Reasons for a No Return, No Refund Policy
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Custom Work: Our services involve personalized designs and strategies that are tailored specifically to each client’s requirements. As such, they cannot be resold or repurposed for other clients.
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Digital Nature of Products: Many of our deliverables are provided digitally and are non-tangible, making them ineligible for returns.
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Client Collaboration: Our process involves ongoing communication and client approval at various stages to ensure satisfaction with the final product.
Client Responsibilities
To ensure the success of your project, we ask that clients:
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Provide clear and detailed instructions for the project.
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Respond promptly to requests for feedback or additional information.
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Review all drafts and proofs thoroughly before providing final approval.
Dispute Resolution
If you are dissatisfied with the final deliverable, please contact us at contact@chrysanthemumdesignco.com within 5 business days of project completion. While refunds are not available, we will work with you to address any concerns and provide reasonable revisions as outlined in your service agreement.
Acknowledgment of Policy
By engaging in our services, you acknowledge that you have read, understood, and agreed to this No Return, No Refund Policy.
For any questions or concerns, please contact us at: Email: contact@chrysantehmumdesignco.com
Website: https://chrysanthemumbookish.com
Website 2: https://chrysanthemumdesignco.com/home